filber Terms and Conditions – What You Need to Know Before You Play

You must be at least 21 years of age to register and use the filber platform, in accordance with Philippine law governing online gaming and entertainment. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from within the Philippines or from a jurisdiction where doing so is lawful. filber reserves the right to request proof of age at any time and to suspend or close accounts where eligibility cannot be confirmed. Employees, contractors, and immediate family members of filber are not permitted to hold player accounts. If you are unsure whether you qualify, please review the Responsible Gaming page before registering.

Each player is permitted to hold only one account on the filber platform. Creating duplicate or multiple accounts — whether under the same name, email address, device, or payment method — is strictly prohibited and may result in the permanent closure of all associated accounts and the forfeiture of any pending balances. You are solely responsible for maintaining the confidentiality of your login credentials, and you must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify us immediately by contacting our support team at the email address listed in the footer. filber will not be held liable for any losses resulting from unauthorised access caused by your failure to keep your credentials secure. All information provided during registration must be accurate, complete, and kept up to date — providing false details is grounds for account suspension.

filber supports deposits and withdrawals via GCash, Maya, and local bank transfers available in the Philippines. All transactions are processed in Philippine pesos (PHP), and any applicable fees charged by your payment provider are your responsibility. Deposits are typically credited to your account within a few minutes of confirmation; withdrawal processing times may vary depending on the method selected and any verification requirements in place at the time of your request. Minimum and maximum transaction limits apply and are displayed at the point of deposit or withdrawal. filber reserves the right to request supporting documentation — such as a government-issued ID or proof of payment method ownership — before processing any withdrawal, as part of our standard verification procedures. Funds deposited into your account must be used for gaming activity and may not be transferred to other players or used for any purpose other than placing bets or playing games on the platform.

All bets placed through the bet section and all games played in the game lobby are subject to the specific rules displayed within each product. Once a bet has been confirmed and accepted by the system, it cannot be cancelled or amended by the player. filber reserves the right to void any bet or game result where a technical error, data feed failure, or other system fault has materially affected the outcome, and in such cases the stake will be returned to the player's account. Winnings are credited to your account balance automatically upon settlement and may be withdrawn subject to any applicable wagering requirements. Any attempt to exploit software errors, use automated betting tools, or engage in match-fixing or collusion will result in immediate account suspension and the forfeiture of all balances. filber's decisions regarding the settlement of bets and the resolution of disputes are final.

All bonuses and promotional offers available on the Promotion page are subject to the specific terms stated alongside each offer, including any wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. Bonuses are credited to your account for use on the platform and cannot be exchanged for cash until any applicable wagering requirements have been met in full. filber reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, and to disqualify players who are found to be abusing promotional offers — including through the use of multiple accounts or coordinated bonus exploitation. Only one welcome bonus is available per player, per household, and per payment method. If you have any questions about the terms of a specific promotion, please check the FAQ or contact our support team before opting in.

All players are expected to engage with the filber platform in good faith and in a manner that does not harm other users, disrupt platform operations, or violate any applicable Philippine law. Harassment, abusive language, or threatening behaviour directed at support staff or other players will not be tolerated and may result in immediate account closure. You must not attempt to gain unauthorised access to any part of the platform, reverse-engineer any software, or introduce malicious code of any kind. Any activity that filber reasonably suspects to be fraudulent — including the use of stolen payment credentials, identity fraud, or money laundering — will be reported to the relevant Philippine authorities and will result in permanent account suspension and the withholding of all funds pending investigation. Players are responsible for ensuring that their use of the platform complies with any local regulations applicable to their specific location within the Philippines.

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. filber implements appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. We do not sell your personal information to third parties for marketing purposes. You have the right to request access to the personal data we hold about you, and to request corrections where that data is inaccurate — please contact our support team to exercise these rights. Cookies and similar tracking technologies are used on the platform as described in our Privacy Policy.

The filber platform is provided on an "as is" and "as available" basis, and we make no warranties — express or implied — regarding the uninterrupted availability, accuracy, or fitness for purpose of any part of the service. filber shall not be liable for any loss of profits, loss of data, or indirect or consequential damages arising from your use of or inability to use the platform, even if we have been advised of the possibility of such damages. Our total liability to you in connection with any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim. Nothing in these Terms and Conditions limits our liability for fraud, death, or personal injury caused by our negligence, or for any other liability that cannot be excluded under Philippine law. If you experience a technical issue that you believe has affected a bet or game outcome, please contact support promptly so that we can investigate.

filber reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the contact details held on their account. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of the current rules that apply to your use of the platform. If you do not agree with any updated terms, you should stop using the platform and contact our support team to close your account. For any questions about these Terms and Conditions, the FAQ is a good starting point.